How to Raise Prices Without Losing Customers 

How to Raise Prices Without Losing Customers 

If you’re in business long enough, one thing is inevitable. At some point, you’ll need to raise your prices. Business owners are often afraid of making that change, worried their customers will leave and revenues actually decline. The truth is, customers can weather difficult changes when businesses approach the issue with the customers’ needs in mind.

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Designing Competitive Compensation Packages for Today’s Talent

Designing Competitive Compensation Packages for Today’s Talent

How do you develop a system for compensation that gets you the talent you need, is relatively easy to administer, and is equitable across your organization? If I could impart two pieces of wisdom to every company with employees, they would be these: document every promise or concession you make; and assume compensation transparency.

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Is it Business or Is it Personal? When Friends and Colleagues Collide

Is it Business or Is it Personal? When Friends and Colleagues Collide

Given the bonds that can develop in the trenches of an early startup or young business, it’s not uncommon for business relationships to veer into friendship. What happens when a company grows beyond a person that helped start it? And what do you do when you’re the one faced with that dilemma — do you choose the business or your friend? Or is there some way to choose both?

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Psychological Safety Isn’t a 4-Letter Word

Psychological Safety Isn’t a 4-Letter Word

If you’ve turned your nose up at the concept of psychological safety because, frankly, you’re getting tired of trying to figure out every new buzzword, I’m encouraging you to rethink. Creating a workplace culture where people feel safe to be themselves and feel respected for their contributions is critical. You’ll lose talent if you don’t.

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How Coaching Helped Me Come Out

How Coaching Helped Me Come Out

Over the past couple of months, I’ve been writing a lot about how to become a good coach to your team or for others. I’ve gotten a lot of great feedback on the effectiveness of that content. It wasn't only for marketing Trajectify that I decided to write about coaching. It was because I have benefited from so much life-altering coaching in the last two years.

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What Is Your Coaching Style: Coaching Your Team

What Is Your Coaching Style: Coaching Your Team

What coaching style do you need to use with each of your team members? Just like you probably have a coaching style you’re most comfortable with, each of them also has a style of being coached that’s most effective for them. You have to coach the people who report to you, so as a leader and a coach, you may have to get comfortable with different styles of coaching.

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The Coaching Process: Coaching Your Team

The Coaching Process: Coaching Your Team

If you’ve worked with a good coach, you know how transformational the process can be. Your employees need that experience as well. They’ll grow, be more engaged employees, and become happier. Your business will be all the better for it.

If you’ve just seen yourself as their manager, you’re missing out on a big opportunity. Actually, a big requirement. Now more than ever — when people are changing jobs at an alarming rate and everyone’s reeling from all the uncertainty in our world — you need to keep your employees engaged.

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How to Run a Successful Family Business

How to Run a Successful Family Business

Since I began Trajectify, I’ve had the opportunity to coach a number of family-owned businesses, from intergenerational companies to husband-and-wife teams. In some ways, they face the same challenges as any other business. They have to figure out how to maximize their cash flow, hire the right people, and scale their business.

Family-owned businesses also have their own particular set of challenges.

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